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Polar Help Desk 4.1

Polar Help Desk 4.1: Web based help desk that tracks incidents, integrates with e-mail and more. customers becomes measurable - Solve the spam problem by transferring your communication from email to help desk - Fulfill customer service requests through Service Level Agreement processes - Achieve consistent service levels - Improve customer satisfaction - the customer is being informed about each change of the incident status - Balance required service levels against the service cost - Increase support staff awareness of both customer expectations






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Live Site 2.011

The free software Live Site is devoted to arranging of a Support Service in your Website. You will be able to enliven your site in the direct meaning of this word. Your customer will be able to see the staff of your company and talk to them. You will be able to dissolve the last border in the Internet business - absence of direct contact with the customer. New ActiveX Version 2.0!

video chat support, customer support, video chat, online support, audio chat, video chat software





Request Tracker 3.1: Track requests made by customers and create a searchable database of problems.
Request Tracker 3.1

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

time, resource management, time management, service report, work order, helpdesk, help desk, workorder database, customer relations management, customer resource management, customer service, call center



WorkOrder XP 2.0: Work order and service management software
WorkOrder XP 2.0

WorkOrder`s service management software streamlines service and maintenance operations by coordinating real-time information flow between all the players in the service delivery process: customers, service and dispatch agents, technicians and vendors, and management.

dispatch, preventative maintenance, repair shop, service management, help desk software, service, work order software, service scheduling



HS Invoice Manager 1.0: HS Invoice Manager 1.0 - Invoicing Software for small business
HS Invoice Manager 1.0

Customer Accounts - Create, modify and delete customer accounts - browse and find customers - View outstanding balance, credit and turnover - Print out or export accounts - Create and print invoices - Service type invoices - Product type invoices - Issue Credit Notes - Record payments receipts - View account activity (sales) - Issue Account Statements Invoices, Credits, Payments: - Enter Invoice Items from predefined services or products - Select

book keeping, payments, price lists, sales, stock control, account statements, service list, product list, accounts, inventory, invocing, customer accounts, customer database



RealMetrics Client - VPS Hosting 1.00.00: Review the reliability, speed, and customer service of VPS hosting providers
RealMetrics Client - VPS Hosting 1.00.00

RealMetrics performs over 110,000 tests per day against real accounts established with VPS hosting providers to publish objective reports daily. Review the reliability, speed, and customers service performance of the top VPS hosting providers.

vps customer service, vps hosting, virtual private servers, vps performance, hosting, vps speed, vps reliability



RealMetrics Client - Email Hosting 1.00.00: Review the reliability, speed, and customer service of email hosting providers
RealMetrics Client - Email Hosting 1.00.00

RealMetrics performs over 110,000 tests per day against actual accounts established with email hosting providers to publish objective reports daily. Review the reliability, speed, and customers service performance of the top email hosting providers.

email speed, email performance, email customer service, hosting, email hosting, email reliability


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World IT News

  • PEOPLE.com Selects Ten Red Carpet Reporter Finalists Through Nationwide Audition on YouTubeFinalists' Second Round Videos Posted Today; YouTube Community and PEOPLE.com to Vote for Grand Prize Winner
  • HS3 Technologies Announces Signing an Exclusive Agreement With the American Humane AssociationDENVER, CO--(Marketwire - August 18, 2008) - HS3 Technologies Inc. ( OTCBB : HSTH ), a worldwideprovider of innovative security and video monitoring solutions, todayannounces the signing of an agreement with the 131-year-old AMERICAN HUMANEASSOCIATION (AHA). Under AHA's American Humane CertifiedT ("AHC"), AHA and HS3 Technologiesplan to deploy and fully engage in the development of a Video MonitoringSystem ("VMS") that can expand the observations and augment the compliancewith AHC standards for humane care. HS3 Technologies will conduct betatesting through the installation and integration of five VMS in productionfacilities and the transportation of animals that reflect the animalspecies and sub groups that AHC certifies. Upon successful completion ofthe beta testing, AHA, the leading humane certification organization in theUnited States, will have a system that can provide expanded, auditableobserva
  • El Rio Community Health Center Selects Socket Scanners for Prescription Delivery ProgramDelivery Drivers Use Socket Scanners to Track Prescription Data
  • Made in IBM Labs: IBM Research Unleashes Powerful Speech SoftwareBreakthroughs in IBM Labs and Collaboration With Partners Making Speech Technologies Part of Everyday Life
  • DigitalPost Interactive Reports Second Quarter 2008 Financial ResultsIRVINE, CA--(Marketwire - August 18, 2008) - DigitalPost Interactive ( OTCBB : DGLP )( www.dglp.com ), a leader in the digital media-sharing and socialnetworking space, today reported its financial results for the secondquarter 2008. "We had another improved quarter, materially exceeding prior quarter'sresults. This was driven in part by our increased growth in our coresubscription revenues and professional service revenues," said MichaelSawtell, CEO, DigitalPost Interactive. "Subscription revenues areexpected to continue rising in the upcoming quarters, along with anexpected reduction in losses. And with several large B2B partnershipsscheduled to launch in the next few months, we expect our subscribergrowth to substantially increase in the fourth quarter."